Re: "and geek squad can personalize it for ya"
i've worked as a small business computer technician and a staples easy technician.
big retail corporations are all about completely fucking people over. staples advertised pc tune ups for $9.99, which included a check for spyware and viruses (using company programs that hadn't been updated in about a year) we weren't supposed to remove any of it, just let them know that it was there. do a defrag and remove the dust from the computer.
now, when people brought their computers to me, i would fix whatever problem they had, make it run like new, and charge them for a $10 tune up. for a couple of reasons. to spend an hour sitting on my ass as opposed to trying to sell warranties on label makers, i had a lot of people who really liked my work and would call me out to do work for them on the side, which i could have been fired for .. but didn't care. and also because my boss was a stupid redneck who enjoyed making commission off of paying me $7.50 an hour to fix computers and the fact that i was spreading the word about the local staples doing extremely well priced work for 10 bucks, which just increased my laziness at work.
not sure why i typed all that out, but yeah, anyone can find better help than best buy's geek squad. bringing your shit to them is nothing but a waste of money