Frequently Asked Questions
Quick answers to common questions about UOGamers
General Questions
Is UOGamers really free to play?
Yes, 100% free. No subscription fees, no pay-to-win items, no premium accounts. Everyone plays on equal footing. We're funded by community donations but donating provides no in-game advantages.
How many players are online?
We average 1,000 concurrent players with peaks during events and weekends. The server has been running for 27+ years with over 500K+ accounts created.
What era/expansion is the server?
UOGamers is a Renaissance-era server (pre-Trammel). This means open-world PvP, no item insurance, no Trammel facet, and classic gameplay mechanics. We've added quality-of-life improvements while maintaining the core experience.
Account Management
How do I create an account?
Accounts are created automatically on first login. Just enter any username and password at the login screen. If the username doesn't exist, it will be created with the password you provide. Important: Write down your credentials - there's no email recovery!
How many characters can I have?
Each account gets 7 character slots. You can create multiple accounts if you need more characters. Many players use different accounts for different playstyles (PvP account, crafter account, etc.).
I forgot my password. Can you reset it?
Unfortunately, we cannot reset passwords for security reasons. This is why we strongly recommend writing down your login information. If you lose access, you'll need to create a new account.
Can I change my character's name or appearance?
Name changes are not available. For appearance changes, you can use hair dye and styling deeds available from vendor stones. If you're unhappy with your character, you can always create a new one.
Gameplay Mechanics
What's the skill cap?
700 total skill points with a maximum of 100 in any individual skill (120 with power scrolls for some skills). Stats are capped at 225 total with individual caps of 100 (or 125 with stat scrolls).
How does PvP work here?
Open-world PvP everywhere except towns (guard zones). Murderers (red players) cannot enter towns. Looting is allowed. There's no Trammel - the entire world is dangerous. Factions provide structured PvP with objectives.
What are Power Scrolls?
Power Scrolls allow you to raise certain skills above 100 (up to 120). They drop from champion spawns and are highly valuable. The most sought-after are Taming, Magery, and weapon skill scrolls.
Is macroing allowed?
Unattended macroing is allowed for skill gain and resource gathering. However, you must respond to staff if checked. AFK killing monsters or players is NOT allowed. Use common sense.
Technical Support
What clients are supported?
Our custom launcher includes a pre-configured Classic UO client. We also support the standard Classic Client. Enhanced Client is NOT supported. The launcher handles all patching automatically.
Does it work on Mac/Linux?
Currently, we only officially support Windows. Mac and Linux users have had success using Wine or virtual machines, but we cannot provide technical support for these configurations.
I'm getting connection issues. What should I do?
First, check if the server is up on our Discord. Try these steps: 1) Restart your router, 2) Disable Windows Firewall temporarily, 3) Run the launcher as administrator, 4) Make sure you're using login.uogamers.com port 2593. You can also use our Network Diagnostics tool to check your connection and get troubleshooting help.
The game is running slowly. How can I improve performance?
In Classic UO settings: Lower the FPS cap to 60, reduce draw distance, disable smooth movement, turn off terrain smoothing. Also close other programs and ensure your graphics drivers are updated.
Rules & Policies
What will get me banned?
Major violations: Hacking, exploiting, real money trading (RMT), harassment, racism, speedhacking, or using unauthorized third-party programs. Minor violations may result in warnings or jail time.
Can I multibox (play multiple accounts)?
Yes, multiboxing is allowed. You can play multiple accounts simultaneously. However, all accounts must be actively played - no automation across multiple clients.
Someone scammed me. Will staff help?
Scamming is considered part of the game. Staff will NOT restore items lost to scams. Be careful who you trust. Always use the secure trade window for transactions.
Is account sharing allowed?
You may share accounts at your own risk. If someone steals from your shared account, staff will not intervene. We recommend keeping valuable accounts private.
Still Have Questions?
Can't find what you're looking for? Our community and staff are here to help.